Not resolved
Customer service
Product or Service Quality

Love Teavana BUT the customer service is non existent-check outb the compalints on their FB page.....I have texted and FB ed and havent received a response.....kind of surprised at this company . I just want to know where to purchase straws frot ehir cold tumbler-I went to two stores to no avail-was told to contact customer service but that isnt working so.....taking my business elsewhere-lots of tea companies who do respect the consumers....I really do not have time for all of this nonsense-the straws break so one would think they would sell them in thier stores-ordered a set from Amazon but they are too wide for the tumblers-I cant measure the straw that came with the tumbler becasue I threw out the pieces..

Product or Service Mentioned: Teavana Customer Care.

Reason of review: Poor customer service.

I didn't like: Lack of customer service.

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