Product: Teavana Customer Care Clear all filters (0 of 6 reviews match)
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I walked into the Dulles Mall Teavana in Sterling VA, and immediately felt unwelcome and uncomfortable. A woman there, a little over weight, with blue hair and glasses was behind the counter, and she wasnt friendly at all. I was curious about buying my grandparents...
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1.0
Product
Teavana Customer Care
I didn't like
  • Lack of customer service
  • Stuck up attitude
  • Entire experience in general
#1163439
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Teavana was dishonest and took my money as a thief in the awful experience I had and I will never shop there again as they were rude to top it all off! What kind of a poor unethical company this is! Stay away! I know I will, thats for sure! What kind of company hires...
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1.0
Product
Teavana Customer Care
I liked
  • Very few teas
I didn't like
  • Make it hard to return and embarass you at register
  • Never fail to put in more tea than what you requested
  • Awful customer service
#1113247
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My boyfriend and I went to Florida mall to possibly get some matcha tea.I asked the sales girl if she had any. She pointed to it and continued on with her business, not another customer. I told my boyfriend the tea was expensive and I could get it on line for cheaper....
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Product
Teavana Customer Care
#1085198
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I have posted two negative reviews on the cold tumbler due to the straw breaking and Teavana not reponding to many requests as to where I can purchase new straws. I received no response from customer service. I have -tried emails, Twitter, two trips to the stores and...
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1.0
Product
Teavana Customer Care
I didn't like
  • Lack of customer service
  • Absence of customer service
#1028896
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Love Teavana BUT the customer service is non existent-check outb the compalints on their FB page.....I have texted and FB ed and havent received a response.....kind of surprised at this company . I just want to know where to purchase straws frot ehir cold tumbler-I...
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1.0
Product
Teavana Customer Care
I didn't like
  • Lack of customer service
#1023549
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I placed an order online at teavana.com for White Chocolate Peppermint tea (on sale for $31.50 but paid $25.07 w/ promo) and added on "Steep it simple" tea sampler (for $13.93). I also paid $9.99 for expedited shipping. I used the Starbucks card to pay for the total of...
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Anonymous
notgivingit

awww

1.7
Product
Teavana Customer Care
#983024
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